Provide customers with comprehensive cable product solutions
Quality Commitment
User Service Commitment
In accordance with the ISO9001:2008 quality assurance system standard, a sound and complete quality assurance system is established. Product quality must be guaranteed to meet the product requirements stipulated in the contract (including national, ministerial standards, enterprise standards, and technical agreements, etc.).
01
Fenghua Cable Co., Ltd. will provide various high-quality services before, during, and after product sales, striving for user satisfaction.
02
Before signing a contract with the user, we welcome users to visit the company for inspection. The company can accurately and truthfully provide users with various technical consultations and related product technical data or documents, and answer the requirements raised by users.
03
After signing the contract, the company welcomes users to send personnel to the company for supervision, and humbly accepts the manufacturing quality opinions put forward by users and promptly analyzes and improves them.
04
Before the factory inspection of the product, the company notifies the user to send personnel to participate in the inspection together. The company will provide assistance to the personnel sent by the user in terms of work and life.
05
Before the product is shipped, the company will notify the user and provide the user with the product quality assurance certificate and delivery note stipulated in the contract.
06
In the process of installing and using the products provided by our company, if quality problems occur, after receiving the feedback information from the user, we will respond within 24 hours. For those that require personnel to handle, the company will immediately send personnel to the site for service or provide a satisfactory response.
07
For problems that are indeed due to the quality of our company's products, timely repairs will be provided. For those that cannot be repaired, the company will provide replacements or refunds.
08
Under normal working environment and usage conditions, the cable quality assurance period is one year, and the cable service life is more than 30 years. Within 30 years, for any quality problems that occur in the cable, if it is indeed due to manufacturing reasons, the company will take full responsibility.
09
If the user needs the company's cooperation during construction, our company will immediately send technical personnel to the site to cooperate with the service.
Fenghua Cable Service Center
Fenghua Cable is committed to the R&D and manufacturing of high-quality cables, and has always insisted on using high-quality raw materials to create the Fenghua brand's commitment to safety, stability, and durability.
Address: Xihougao Development Zone, Xingtai, Hebei Province
Inspection Report
Every year, we conduct training on the job skills of our employees, cooperate with relevant scientific research institutions, and invite experts for on-site guidance, so that our cable products can pass the factory inspection with excellent quality.
Fenghua Cable
Tel：+86-319-5464888
Mobile：+86-13991965068
Mobile：+86-13722886636
Email：ceo@fhcable.com
Address: No. 6, Fenghua Road, Xihougao Industrial Zone, Ningjin County, Hebei Province, China
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